Home › satisfaction

satisfaction

 

100% Satisfaction Guaranteed!

Food and Health Communications guarantees the quality and accuracy of all merchandise purchased in the Nutrition Education Store. We want you to be 100% satisfied with your purchase or we will give you your money back. 

If you purchase a product from our store and are unhappy with it, let us know within 30 days of receipt to obtain an RMA and return instructions. We will refund your purchase price or help you find a better solution. Free shipping orders will incur a  restocking charge on returns. Custom orders printed with logos or in large quantities from our wholesale drop ship program are not refundable. Shipments not received must be reported within 30 days so we can track your order or obtain insurance. 

 

 

We help you look your very best right now!

Our mission is to supply nutrition educators with quality information and resources to make their presentations and communications more professional and effective. We make nutrition education look and taste great, which is why thousands of professionals choose us when they need to look their very best! 

We make materials that are accurate, up to date, engaging, and easy to understand so that today's educator can win their client's trust and attention while making a difference with practical lessons. Every step counts!

All materials are based on peer-reviewed, current scientific evidence and follow the Dietary Guidelines for Americans, MyPlate, and other information from top authorities like AND, WHO, CDC, ADA, ADA, AHA, the National Institute of Health, and the Institute of Medicine. 

Food and Health Communications is a private company that doesn’t accept advertising or funding from outside sources. We are devoted to our customers and have been in business since 1993. We are also a National Strategic Partner with the USDA for MyPlate, and we are an accredited provider for Continuing Professional Education Courses by the Academy of Nutrition and Dietetics.

You receive lifetime support

We act quickly on customer requests during business hours. If there is a product you need but cannot find in our store, let us know and we will work with you to make it available. Just contact us for more details. 

You can receive updates on digital products by clicking the digital download link on the bottom left of our site.

If you have any questions about using your product, want help finding more free handouts on our site, or just want to have a sounding board for your latest idea, click contact us at the bottom of the site and call or email! We love to listen to our customers -- it keeps us relevant, engaged, and in touch with what is needed.

You look good and are always up to date

Whenever you download one of our files, you can be assured that it is accurate, looks professional, and has all of the latest information. All images and illustrations are one of a kind and specially designed to "show" what you are saying.

Our print-on-demand strategy guarantees that you will receive up to the minute information. It also offers options for alterations upon request. Posters are printed on glossy bond paper and then laminated on both sides, which helps them look new year after year.

You receive your items QUICKLY

Use the shopping cart shipping calculator to figure out your actual costs and delivery options. For items that need to be shipped, like posters, books and CDs, expedited delivery is available. Choose from FEDEX 3 Day, 2 Day, and Overnight delivery for an extra fee. The shipping calculator at checkout will calculate your delivery based on the time of day. The shipping cutoff time is 12:45PM Eastern Time. 

Many of our items are available through direct download. That means that you will get them delivered right to your email inbox. Downloads become available as soon as we receive payment. How speedy is that?

Our payment terms are easy and direct.

  • Our credit card processing is simple, secure, and straightforward.
  • If you would rather receive an invoice, select "pay offline" at checkout. This option will allow you to...
    • Pay with a purchase order or check. 
    • Use the invoice to call in your credit card over the phone.
  • We will ship your items or make them available for download once we have received your payment.


You can join thousands of our happy customers:

"Thanks so much Judy! I think I may be done for awhile! I am really very thankful for finding you and your website. Your material is exactly the way I would have wanted to write my program. You saved me so much time and frustration. Thanks!!!" - Kathy Bee 

"Thank you! Healthy Shopping on a Budget will come in very helpful with EFNEP staff and in service trainings." - Lisa Phillips, Program Assistant, Connecticut Center for Eliminating Health Disparities among Latinos (cehdl.uconn.edu) 

"I have enjoyed your materials and have used the Portion Control DVD with my groups in our multidisplinary Bariatrics program." - Randall Feezell. M.D. 

"Thanks so much for your help. I have successfully accessed my account and downloaded the new file. I will be using the Fad Diet PPT during a presentation I am giving tomorrow evening at a community weight loss event. I always enjoy using your products-they save me a lot of time!" - Kelly Chanay 

"Thank you. I just looked through all the materials I have downloaded--looks good, just what I needed. Thanks for such quick service!" Debora L Arseneau, MS, RD, Extension Educator, Morocco, IN 

"I really like the download option. Sometimes things come up at 'last minute' and it's nice to have the quick access. Also, it seems to be more efficient, saving time and cost for both the customer and for yourself, making sense for all." Kim Kochenderfer, RD, CD, CLE, Dietitian, La Crosse County Health Department, La Crosse, WI 

"This download option was a lifesaver for me! I am doing a program in a few days and I wanted to use some of the information from No Battles, Better Eating for Children. I didn't have the curriculum and knew it would cost me a fortune to have it shipped express! I think this is fabulous. Thank you, thank you, thank you :)." Lisa Farmer, FACS Agent, K-State Research & Extension. 

"Thanks - got the new handouts - awesome - will be ordering more via University of Waterloo." Marg Alfieri, University of Waterloo, Canada. 

"I looked at the low carb fad diet presentations and they are super! Thanks too, for your help on the phone - it was easy to use the new download center and I liked getting my files instantly with no wait time and no shipping fee." Cara Pollock, RD, LDN, Wellness Manager, Sun Life 

"Judy, HOW WONDERFUL! It worked, we can use this info immediately. What a great service! Love the download!!" Barbara M. Carlson, MA, RD, CDE, Director, Helwig Diabetes Center

"Judy- We have cut back in as many ways as possible, only subscibe to 2 newsletters now and yours is one of them! Thank you!" Barbara Griggs-Pratt, MA,R.D.,LDN, Nutrition Manager@ Wayne Memorial Hospital 

"I want to thank you for being able to use your newsletter over the past 9 1/2 years. Your newsletter saved me so many times when I needed a last minute program or topic and was totally blank. Thank you for being there." - Marilyn Bullock, Texas Agri-Life Extension Service

"I appreciate having the sound nutrition information at my fingertips available for myself and my students."

"I appreciate the quality of information you provide -- especially in teasing out the details missed by many more main stream media takes on recent research. I also like the product information and the distillation of the research into side bar guidelines that are easy to use with my client population."

"Your publication and website are very helpful with content for programs and newsletters. I am always looking for credible information. When our budget cut funding for subscriptions, I was able to continue my subscription with the explanation that it was for program content not just another newsletter/magazine."

"I find your newsletter very useful in my work. I like the fact that it is based on research and very up to date information." 

"Keep feeding us useful, practical ideas for nutrition education to help encourage and motivate people of all ages."

"I do enjoy the copy-ready handouts which are good for educating the public in terms they can understand. The research topics have always been timely and interesting." 

"Communicating Food for Health Newsletter is on the cutting edge for lowfat recipes." Caroline Apovian, MD - Director of High Risk Obesity Clinic, Geisinger Medical Center, Danville, Pennsylvania 

"I love your newsletter. I have been using the recipes with patients and will use them for our lowfat cooking class. The new product updates are great for sparking ideas for the supermarket column of our nutrition and food service newsletter." Lisa Heavin, RD, LD - Primary Care Dietitian, Diabetes Team. 

"Communicating Food for Health Newsletter is the most useful publication that I have ever received. I see both private patients and teach weight management programs, and the participants look forward to anything that I distribute from Communicating Food for Health Newsletter. I have also taken advantage of the many interesting ideas that are presented in each issue." Carol Goldschein. - MS, RD, CDN 

"The supermarket tour issue of Communicating Food for Health Newsletter was great. You've inspired me to change mine a little and add new things." Cheryl Jones Syracuse, Extension Agent, Family and Consumer Science, Ohio State University Extension.