satisfaction
Food and Health Communications guarantees the quality and accuracy of all merchandise purchased in the Nutrition Education Store. We want you to be 100% satisfied with your purchase or we will give you your money back. If you purchase a product from our store and are unhappy with it use our return system to make a return within 30 days of receipt of item. We will refund your purchase price or help you find a better solution. Free shipping orders will incur a restocking charge on returns. Custom orders printed with logos or in large quantities from our wholesale drop ship program are not refundable. Shipments not received must be requested within 30 days so we can track your order or obtain insurance.
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We help you look your very best right now!
Our mission is to supply nutrition educators with quality information and resources to make their presentations and communications more professional and effective. We make nutrition education look and taste great, which is why thousands of professionals choose us when they need to look their very best!
We make materials that are accurate, up to date, engaging, and easy to understand so that today's educator can win their client's trust and attention while making a difference with practical lessons. Every step counts!
All materials are based on peer-reviewed, current scientific evidence and follow the Dietary Guidelines for Americans, MyPlate, and other information from top authorities like AND, WHO, CDC, ADA, ADA, AHA, the National Institute of Health, and the Institute of Medicine.
Food and Health Communications is a private company that doesn’t accept advertising or funding from outside sources. We are devoted to our customers and have been in business since 1993. We are also a National Strategic Partner with the USDA for MyPlate, and we are an accredited provider for Continuing Professional Education Courses by the Academy of Nutrition and Dietetics.
You receive lifetime support
We act quickly on customer requests during business hours. If there is a product you need but cannot find in our store, let us know and we will work with you to make it available. Just contact us for more details.
You can receive updates on digital products by clicking the digital download link on the bottom left of our site.
If you have any questions about using your product, want help finding more free handouts on our site, or just want to have a sounding board for your latest idea, click contact us at the bottom of the site and call or email! We love to listen to our customers -- it keeps us relevant, engaged, and in touch with what is needed.
You look good and are always up to date
Whenever you download one of our files, you can be assured that it is accurate, looks professional, and has all of the latest information. All images and illustrations are one of a kind and specially designed to "show" what you are saying.
Our print-on-demand strategy guarantees that you will receive up to the minute information. It also offers options for alterations upon request. Posters are printed on glossy bond paper and then laminated on both sides, which helps them look new year after year.
You receive your items QUICKLY
Use the shopping cart shipping calculator to figure out your actual costs and delivery options. For items that need to be shipped, like posters, books and CDs, expedited delivery is available. Choose from FEDEX 3 Day, 2 Day, and Overnight delivery for an extra fee. The shipping calculator at checkout will calculate your delivery based on the time of day. The shipping cutoff time is 12:45PM Eastern Time.
Many of our items are available through direct download. That means that you will get them delivered right to your email inbox. Downloads become available as soon as we receive payment. How speedy is that?
Our payment terms are easy and direct.
- Our credit card processing is simple, secure, and straightforward.
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If you would rather receive an invoice, select "pay offline" at checkout. This option will allow you to...
- Pay with a purchase order or check.
- Use the invoice to call in your credit card over the phone.
- We will ship your items or make them available for download once we have received your payment.
"Thanks so much Judy! I think I may be done for awhile! I am really very thankful for finding you and your website. Your material is exactly the way I would have wanted to write my program. You saved me so much time and frustration. Thanks!!!" - Kathy Bee "Thank you! Healthy Shopping on a Budget will come in very helpful with EFNEP staff and in service trainings." - Lisa Phillips, Program Assistant, Connecticut Center for Eliminating Health Disparities among Latinos (cehdl.uconn.edu) "Judy- We have cut back in as many ways as possible, only subscibe to 2 newsletters now and yours is one of them! Thank you!" Barbara Griggs-Pratt, MA,R.D.,LDN, Nutrition Manager@ Wayne Memorial Hospital |